Exchange Policy
Returns & Exchange Policy
Manufactured items which are in suitable condition for resale (i.e., not used or worn) can be exchanged for an item of equivalent value or credit within 30 days of our shipping date. Shipping costs of said item cannot be refunded. Kilt hose, though technically manufactured items, cannot be exchanged (for sanitary reasons).
Other custom-made garments such as kilts cannot be exchanged. Therefore, measure very carefully! If the kilt (or other item) was made incorrectly we will rectify the mistake promptly at our own expense. If the kilt was made properly to the measurements you provided, but does not fit (i.e., you were measured incorrectly or gained/lost weight) we will alter the kilt, though there will be a labour fee involved depending upon how much work is needed.